A Professional Customer Service should provide customers with high-quality support and assistance. Thus the customer service our client is looking for tries to promote our customer's satisfaction and loyalty.

Client Details

You certainly know our customer if you are interested in the sports and healthcare industry. They always try to do the best for their customers and you can help them with that matter.

They are located in Flemish Brabant but home office will be possible 2 days a week.

Description

You are part of the Customer Service team of 5 people.

You manage incoming orders and input them in SAP.

You handle incoming calls, e-mails and online chats.

You handle questions, complaints and feedback from clients in a customer oriented manner.

You maintain and improve the company's relations and networks.

You like to create positive experiences for customers and ensure that they look back with satisfaction on the collaboration with our clients in the sports and healthcare industry.

You are always looking for better ways to help customers.

You attach great importance to the company's image in order to be a good representation of the company.

Profile

As Customer Service you have ideally a first experience in a client related function.

You are precise, you respect deadlines and you have strong communication skills.

You can work in Dutch and English.

For the rest you are:

• Hands on
• Customer friendly
• Able to solve problems
• Empathic
• Patient

Be sure to apply for this vacancy when the above applies to you, you may be the suitable person who will strengthen our international client from the sports and healthcare industry.

Job Offer

• A competitive salary with numerous additional legal benefits.
• Dynamic working environment with lots of social contact.
• You get a lot of autonomy after a pleasant training period.