• Belgian company that has grown exponentially in the last 10 years
• International collleagues, varied job, good salary, beautiful location

Client Details

Our client is a Belgian company active in the fashion industry.

They have grown exponentially in the last 10 years into a company with more than 200 employees active across different countries.Today they are reinforcing their Benelux market and are looking for a Customer Service that can work full time from Brussels and that speaks fluent Dutch, French and English.

Description

As a Customer Service Benelux you will have following responsibilities:

• You manage the orders from A to Z
• You make sure clients receive their orders correct and timely
• You answer to client requests and specific demands
• You answer questions about delivery status, invoices, returns, orders, ...
• You collaborate closely with both sales and logistics teams and you work hand in hand with your colleagues from Customer Service
• You handle returns

Profile

The Customer Service Benelux has following profile:

• A first experience in Customer Service, Customer Care or Sales support is a big plus
• Affinity with the fashion industry is a plus
• You speak fluent Dutch, French AND English (the 3 are a must! )
• You are willing to work full time from Brussels (they offer 6 days of home office on a monthly basis)
• You are precise, meticulous and organized
• You can respect deadlines
• You have excellent communication skills
• You can be proactive and assertive when handling problems or difficult situations

Job Offer

• a great team with a very nice Manager and international colleagues
• a complete salary package
• a varied function
• a beautiful work location